Frequently Asked Questions
Everything you need to know about our natural skincare, shipping, and sustainable commitments.
Are L:a Bruket products natural and organic?
Yes, we prioritize natural and organic ingredients. Our products are inspired by the Swedish coastal lifestyle and are formulated using high-quality botanical ingredients, many of which are COSMOS certified to ensure the highest standards of purity and sustainability.
How long does shipping take and what are the costs?
We offer worldwide shipping. Orders are typically processed within 24-48 hours. Delivery times vary by region: 2-4 business days for Europe and 5-10 business days for international orders. Shipping costs are calculated at checkout, with free standard shipping available on orders over a specific threshold.
What is your return policy?
We hope you love your purchase, but if you are not satisfied, you can return unopened and unused products in their original packaging within 14 days of receipt. Due to hygiene reasons, we cannot accept returns on products that have been opened or tested.
Are your products cruelty-free?
Absolutely. L:a Bruket does not test any products or ingredients on animals, nor do we commission third parties to do so. We are committed to ethical beauty practices across our entire supply chain.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options such as Klarna and Apple Pay to ensure a secure and seamless checkout experience.
How should I store my skincare products?
To maintain the potency of our natural ingredients, we recommend storing your products in a cool, dry place away from direct sunlight. Ensure lids are tightly closed after each use to preserve the integrity of the essential oils.